Shipping & Returns

All products are couriered using Fastway Couriers & Courier Post. Target delivery times are:
Business address (within CBD or suburban retail / business area) by 9:00am the next working day.

• Residential addresses: Next working day
• Rural delivery addresses: 2-3 working days
• Island to Island economy: 2-3 working days.

Same day delivery may be possible depending on pick up time, origin and destination.

Urgent couriers will incur an additional charge.

Note: Delivery targets are guides only and we do not guarantee that your item will reach its destination within the delivery target, but we will do our very best to achieve this. If your gift is urgent, please advise us in the notes section.

Rest of the world
POA

Overseas Shipping

Region 1: Australia, Christmas Islands, Coco Islands
Up to 2kg                            $15.00
2kg to 5kg                           $25.00
Please contact us for charges over 5kg

Region 2: Cook Islands, Fiji, Malaysia, Nuie, Norfolk Islands, Rarotonga, Solomon Islands, Tonga, Vanuatu, Western Samoa
Up to 2kg                            $15.00
2kg to 5kg                           $25.00
Please contact us for charges over 5kg

Region 3: Cambodia, Canada, China, Guam, Hong Kong, Indonesia, Japan, Korea, Papua New Guinea, Phillipines, Singapore, South Korea, Tahiti, Thailand, United States of America
Up to 2kg                            $20.00
2kg to 5kg                           $40.00
Please contact us for charges over 5kg

Region 4: England, France, Germany, Greece, Ireland, Italy, Scotland, Spain, Sweden, Switzerland, Wales
Up to 2kg                            $20.00
2kg to 5kg                           $40.00
Please contact us for charges over 5kg

For countries outside of these regions, please contact us for pricing.

Packaging

FREE gift packaging and occasion cards with your special message.
At Bestgifts.co.nz Ltd, we pride ourselves on packaging your chosen gift with time and precision, and we do this for FREE.

Our gifts are placed into the fabulous fuzzy peach range of boxes or trays. Some gifts are packaged into coloured tin buckets, and will be couriered in an outer carton. Larger items such as the children’s scooters and picnic sets will be gift wrapped.

And best of all, at Bestgifts.co.nz Ltd we love to do the unexpected, and may just add a special little extra to your loved one’s gifts.

Returns & Refund Policy

If you are unhappy with your product for any reason please contact us promptly. Faulty or damaged products should be reported to us as soon as possible. We will repair, replace or refund as required by the NZ Consumer Guarantees Act.